Vioss App

WSGA Accessibility Shopping App

2022

User Researcher and UI/UX Design

Scope
Design a mobile app to digitize inspection workflows, enabling engineers to efficiently document site inspections, generate reports, and communicate findings in real time.

Process
Collaborated with stakeholders to gather requirements and conducted interviews with field inspectors to understand their daily challenges. Developed user personas and mapped inspection workflows to identify pain points and streamline documentation processes. Created wireframes and high-fidelity prototypes in Figma, incorporating real-time testing feedback from engineers to refine usability and minimize data entry friction.

Solution
The VIOSS App transformed traditional inspection workflows by allowing engineers to complete reports directly from the field with minimal manual entry. The intuitive interface reduced report turnaround time by 30%, improved data accuracy, and enhanced communication between field and office teams, leading to faster project completion and higher client satisfaction.