Scope
Design a modernized web platform to help families track health milestones, access community resources, and communicate more effectively with healthcare providers, with a focus on maternal and child health.

Process
Conducted stakeholder interviews, user surveys, and heuristic audits of the legacy platform to identify pain points and opportunities. Developed user personas representing mothers, caregivers, and healthcare coordinators. Mapped out user flows to prioritize intuitive navigation and accessibility. Created low-fidelity wireframes and high-fidelity prototypes using Figma, incorporating iterative feedback through usability testing sessions.

Solution
The redesigned Well Family System streamlined access to healthcare information, appointment tracking, and support services, resulting in a 40% increase in user engagement. The clean, accessible interface and mobile-responsive design received praise from both families and providers, supporting improved health outcomes and strengthening community connections.